Office 2013 – Unresponsive, Slow, Typing Slow

Recently I have seen quite a few issues with Office 2013 running very slowly and not being responsive.

A client had it so bad that you could type into a Word document and the text would lag about 1 minute behind. (I am not talking about the smooth type feature in 2013 either!)

Office 15 has built in hardware graphics acceleration which can cause issues when running on a slow machine.

To turn this office open any office product (Word, Excel, Powerpoint etc) Click File -> Options -> Advanced -> Scroll down to the “Display” section -> Uncheck “Disable hardware graphics acceleration” and restart office. (*See notes below*)

This should hopefully resolve the issue with Office 2013 being slow when compared with other software.


NOTE: As per the below there has been quite a lot of feedback for this issue.

Some people have had the issue where it is unchecked by default and checking it resolves the issue.

This issue occurs where it is unchecked but you have a graphics card that wants to accelerate the feature (The opposite to the above but causes the same issue). In this case you should check the box.

Thank you all for your feedback!

~ by TechKiwi on April 3, 2013.

31 Responses to “Office 2013 – Unresponsive, Slow, Typing Slow”

  1. Thank you so much!! I have struggling for hours on this problem , trying every trick on google and this is the only one that worked.

  2. Thanks, works perfectly!

    The typing in word lagged behind about 1 second on my new (yes, new) Windows 8 computer and it was really annoying – with the new “smooth typing animation” turned off. I disabled the acceleration and now it works perfectly. You saved me a lot of time and effort so I didn’t have to downgrade to Office 2003.

  3. Thank you so much this worked like a charm! The checkbox was called ” disable hardware accelaration for pictures” in my office 2013

  4. Yep – it works. Thanks for sharing your knowledge! Deltic Training.

  5. Thank you! Seems to have worked. Although for me i needed to check the “disable hardware accelaration for pictures” box rather than uncheck it…

  6. Thank you so much! You’re the only blogger that helped me!

  7. Thank you very much!!!!

    This solution made my day. I was struggling since many days!!!

  8. The ‘Disable Hardware Graphics Acceleration’ was not checked, I checked it and this solved the problem. Thanks so much for helping me and all of the rest of us who have been having this problem!

  9. Checking the flag seems to improve things for me … thanks.

  10. I was struggling with this as well – though my Office 2013 also worked faster when not connected to the Internet (so I canned the useless SkyDrive – I use USB instead:-). But I found the advice confusing – *clearing* a box for disable HW acceleration has the effect of *enabling* the acceleration, which is the source of the problem, right? So checking the box is the right thing to do (at least, it seems to work for me).

  11. This fixes it perfectly!! Thank you for posting this

  12. Thank you very much for posting this. None of the suggestions on Microsoft website solved my problem. But your solution worked. Thanks a lot.

  13. Thanks a million. I would have never have found that. I also had to check the box but it worked

  14. Big Up Man! Much obliged this has been driving me crazy the last hour. Peace and Serenity x

  15. Thank You – it now works properly :)

  16. Thanks for sharing this info. It works like a champ. Feeling so crappy about Win8, but meanwhile happying with the touch screen operations.

  17. Thank you very much for that!!!

  18. I’ve tried this remedy, and various others suggested on the Web, and none of them work. I have largish, 3mb, docx files, with many footnotes and hyperlinks. Word 2010 handles them ok, except for occasional crashes. On Word 2013 the delay between keystroke and reaction on screen is several seconds, at best. I’m giving up and going back to Word 2010.

  19. Actually, this “hardware acceleration” may be related but it is in general poor coding on Microsoft’s part.

    You can fix this issue (though I hesitate to call it a fix) by simply keeping open one of the side panels: SLIDES or OUTLINE. It has to be about an inch or two wide and as long as that side panel is also open, then you will be able to type fast in the edit window.

    I know it sounds stupid but try it. First hold down any text key in the edit window (with NO side panel) and you will notice how the text slowly appears after a few seconds and keeps filling in with a delay. Or just try to type normally and you will see your input get buffered.

    Now, drag open that LEFT side panel that shows the slide preview our outline view…make it about 2 inches wide. Repeat the typing testing now and you will see things are completely responsive…this is irrespective of the hardware acceleration flag.

    This is only ONE major problem with PowerPoint…they’ve done some bad coding since before the 2010 version and screwed up the entire package. I don’t know about 2013, but in 2010 the copy/paste don’t work correctly either…I would try to copy and paste between slides or documents and when I pasted something in (particularly shapes like lines, boxes, text, etc) it would look completely different from the original copy – it would be moved around and not aligned the same way. Just pathetic.

  20. WOW! This works. Amazing; thanks

  21. I got this typing slow problem with word 2013 too recently. It only happens to one document. It is very annoying. Is anyone can help me to fix this problem? Thanks.

  22. I was trying this solution but it did not help. In the end the problem was a (heavy) picture in the background on the masterslide. Removing the picture made the typing respons normal so I asked the design studio to supply another picture.

  23. Thank you very much! I’m in Kingston Jamaica Struggling with Office 2013 – Unresponsive, Slow, Typing Slow. Until i found your fix.

    Thanks a million times

  24. This worked perfectly at first but isn’t a permanent fix on my computer…no idea why. I ENabled it at first because the box was not checked off and it did the trick. However, after I saved the document and then continued to work, it started lagging again. I went back into the advanced display settings to make sure it was still enabled and it was, so I disabled it just to see what would happen and it started working fine again…I’ve toggled it a few times but it always seems to be saving the document that messes it up and now I can’t get it to work at all…please help. This is the most frustrating thing I’ve ever experienced with a computer haha

  25. THANK YOU!!!!!!

  26. Thank you!!
    I also had the box unchecked by default, and checking it solved the lag issue.

  27. your’e just amazing man…… i searched hours on google for this problem….. and one fool told me to disable my animations(yeah!)…. but this thing really works….

  28. I checked the “Disable hardware graphics acceleration” and then it seemed to work perfectly. I am using windows 8 pro n will definitely recommend this to many people. Thank you so much for this solution to our issue.

  29. Thank You!
    I am amazed!

  30. Yes, that sloved the problem! thanks!

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