I had a really interesting error when using Remote Web Workplace (RWW) from a Windows 8 machine back to a SBS2008 server this morning which caused me a few problems.

The error was:

The wizard cannot configure remote desktop connection settings, make sure that the client version of remote desktop protocol (RDP) 6.0 or later is installed on this computer.

The wizard cannot configure remote desktop connection settings, make sure that the client version of remote desktop protocol (RDP) 6.01 or later is installed on this computer.

 

RWWFix1

This is not an error I have seen before, usually RWW is a very stable way for clients to get basic Remote Desktop (RDP) back to their work machines, This issue appears to only be related to Windows 8/IE10.

Here is the work around which has been trialled on multiple machines and works correctly.

 

Fix Option #1:

Click the compatibility icon and try logging in again

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Fix Option #2:

Click on Tools (If tools isn’t appearing, right click on the top banner and select “menu) -> Compatibility View Settings

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All the sites name in and click Add

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Try logging out of RWW and logging back in, now you should be able to connect to RWW computers correctly from a Windows 8 machine.

 

Hopefully this will help you solve any issues you encounter using RWW from a 2008/2011 server with Windows 8.

 

(Screen Shots were taken from MS Technet, all rights reserved)

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